Shipping Policy
Thank you for shopping with ShopVitra.
We are committed to delivering your orders as quickly and efficiently as possible.
1. Order Processing
Orders are typically processed within 1–3 business days after confirmation.
Processing times may be longer during holidays, promotions, or periods of high demand.
2. Shipping Times
Estimated delivery times:
• Pakistan: 3–10 business days
• International Orders: 7–20 business days
Delivery times are estimates and may vary depending on location, customs procedures, weather conditions, and courier services.
3. Order Tracking
Once your order has been shipped, you may receive tracking information via email or SMS when available.
4. Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before your order is completed.
5. Delays
While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including:
• Courier delays
• Customs inspections
• Weather conditions
• Public holidays
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.
7. Lost or Damaged Packages
If your package arrives damaged or is lost during transit, please contact us as soon as possible so we can assist you.
8. Dropshipping Fulfillment
Some products may be shipped directly from our trusted suppliers and fulfillment partners. As a result, delivery times may vary depending on product availability and destination.
9. Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@shopvitra.online
Phone: +92 3126647288